Help
Everything you need before you launch
Plans, inventory connections, themes, and going live under your own brand.
Does TicLite Offer Refunds?
TicLite does not offer refunds for any reason. You may cancel at any time, but your monthly or annual subscription will remain active until the end of your current billing period.
Once the billing period ends, your service will be canceled. No refunds or credits will be issued for any unused portion of your subscription.
Does TicLite Build Custom Designs, Features, or Functions?
Absolutely not—and that’s by design. TicLite does not offer custom modifications for any reason.
Every TicLite website includes our powerful administration panel, giving you extensive control over your website’s design, content, features, and settings without requiring custom development.
How Long Does It Take to Build My Ticket Website?
Most TicLite websites can be set up in approximately 10 minutes. Connecting your domain name may take a little longer depending on your domain registrar.
Can I Cancel My TicLite Subscription?
Yes. You may cancel at any time. Your website and subscription will remain active until the end of your current monthly or annual billing period.
How Do I Signup?
Simply visit our Get Started page, choose your plan, and follow the steps to set up your new ticket website. Setup typically takes no more than 10 minutes.
Depending on your domain registrar, connecting your domain name may take a little longer.
Are TicLite Themes Mobile-Friendly?
Yes! Every TicLite page and website theme is fully responsive and designed to work beautifully on mobile phones, tablets, laptops, and desktop computers.
Do I Need Coding or Website-Building Experience?
No. TicLite is designed so ticket brokers and affiliates can build and manage a professional ticket website without coding or technical experience.
Can I Use My Own Domain Name?
Yes, that is the point and purpose of TicLite.. You can connect your own domain name to your TicLite website.
Can I Choose My Website Theme?
Yes. TicLite offers a variety of professionally designed website themes, allowing you to choose the look that best matches your brand. You can change your theme at any time with just a few clicks from your administration panel.
Can I Customize My TicLite Website?
Yes. Every TicLite website includes a powerful administration panel that allows you to manage your branding, content, homepage, checkout settings, event listings, and other website features.
Does TicLite Automatically Update My Ticket Inventory from My Selected Ticket Exchange?
Yes. TicLite connects to Victory Live, TicketNetwork, or Automatiq and retrieves your ticket inventory, along with all other available inventory for the selected event, in real time.
What Inventory Platforms Does TicLite Support?
TicLite currently connects Victory Live inventory to your branded ticket website, with Automatiq and TicketNetwork support coming soon.
Does TicLite Include Seating Charts?
Yes. TicLite supports interactive seating charts from Victory Live and TicketNetwork Seatics, helping customers understand where their tickets are located before completing their purchase.
Can I Customize My Checkout Process?
Yes. From the Checkout Options section of your TicLite administration panel, you can choose how many steps your checkout has and select the flow that works best for your business, including Login/Cart, Cart/Checkout, or Checkout Only. You can also customize many other checkout options.
How do I connect Victory Live Account?
During the 10-minute setup of your new TicLite ticket website, you’ll enter your Victory Live API keys—and that’s it!
It’s that easy.
What inventory platforms does TicLite support?
TicLite currently connects Victory Live inventory to your branded ticket website, with Automatiq and TicketNetwork support coming soon.
Ready to launch?
Pick a plan and go live the same day.